It takes time, but nowhere near the time that it takes to back up and correct misunderstandings when you're already miles down the road. Empathic listening is powerful because it gives you accurate data to work with.
They're either speaking or preparing to speak.Įmpathic listening is listening with the intent to understand. Instead, most people listen to the reply. We typically seek first to be understood. Habit 5: Seek First to Understand, Then to Be Understood involves a deep shift in paradigm.
